Privacy Policy

1. Introduction

Welcome to Clamint ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI visibility tracking platform.

By using Clamint, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Personal Information

We collect personal information that you voluntarily provide to us when you:

• Register for an account
• Subscribe to our services
• Contact our support team
• Participate in surveys or promotions

This information may include:

• Name and contact information (email address, phone number)
• Company name and business information
• Billing and payment information
• Account credentials
• Profile information

2.2 Automatically Collected Information

When you access our platform, we automatically collect certain information about your device, including:

• IP address and browser type
• Operating system and device identifiers
• Usage data and analytics
• Cookies and similar tracking technologies
• Log data and error reports

2.3 Business Data

To provide our AI visibility tracking services, we collect and process:

• Brand names and keywords you wish to track
• Competitor information you provide
• Custom prompts and queries
• Integration settings and configurations
• Dashboard preferences and customizations

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Track AI platform mentions and visibility metrics
• Process your transactions and manage your account
• Send you technical notices, updates, and support messages
• Respond to your comments, questions, and requests
• Analyze usage patterns to enhance user experience
• Detect, prevent, and address technical issues or fraud
• Comply with legal obligations
• Send marketing communications (with your consent)

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

4.1 Service Providers

We work with third-party service providers to help us operate our platform, including:

• Cloud hosting providers (e.g., AWS, Google Cloud)
• Payment processors
• Analytics providers
• Customer support tools
• Email service providers

4.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Regular security audits and vulnerability assessments
• Access controls and authentication mechanisms
• Employee training on data protection
• Incident response procedures

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

When we no longer need your information, we will securely delete or anonymize it.

7. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service
• Objection: Object to processing of your personal information
• Restriction: Request restriction of processing
• Withdraw Consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us at privacy@mintai.com.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Remember your preferences and settings
• Analyze site traffic and usage patterns
• Improve our services
• Provide personalized content

You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our platform.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable laws.

10. Children's Privacy

Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: